Our metrics

Get to know NOC by the numbers.

Key Data

46

Businesses served

Our team has helped over XX businesses achieve better, faster, more reliable IT.

90%

First call resolution

Not only do we answer calls, we achieve a 90% first call resolution rate. This means that your question gets answered in the first call for support 90% of the time.

15

Seconds or less

Tired of waiting on hold for support to a simple question? We answer most calls in 15 seconds or less.

97%

Customer satisfaction

We have maintained a 97% customer satisfaction score over the past 12 months.

But at NOC, you're more than just a number.

REAL CLIENT TESTIMONIAL

"NOC has a team that is capable of both sophisticated projects and consistent daily support. The service they provide lets me know that we are not just a number, we are valued.”

Mike Hildebrand
President & Owner
Solidus Equipment Systems