NOC Tech Blog | Small Business

Small Businesses

By Jon Lober 10 Oct, 2024
O'Fallon is al ready one of the best places to live.
How to prepare your office tech in the face of severe storms like hurricanes
By Jon Lober 20 Sep, 2024
While our eastern Missouri offices are a safe 700 miles from the Gulf, we're no stranger to severe storms on the Central Plains. It’s impossible to know what to fully expect when a tornado or hurricane is headed your way, but we want to help you prepare to the best of our abilities. So how should your office prepare for severe weather (or other natural disasters)? Here's a checklist to follow. Severe weather tech checklist for SMBs Have a written plan for disaster recovery. More on that below. Create a tech inventory. Ensure you have an inventory of all the technology at your office. Communicate the computer equipment checklist to all staff. Prepare network documentation. – Make sure your IT Manager or IT Consultant has this information and can provide it to you in case you need it. Ensure your data is backed up offsite. Most businesses have an onsite backup. Having an offsite backup will ensure you maintain access to your data, even if your brick and mortar suffers devastating damage. Test your backup. Ask your IT team to verify that the backup is intact, and your data can be recovered in the case of a disaster. Establish a plan for remote access. Identify which parts of your operation can work remote in the case of an outage or disaster. Ensure that users can work remotely if needed. Create an SOP for natural disasters. Communicate with staff so they understand exactly what the procedure is if you are unable to return to the office for multiple days or even weeks. Practice working remotely. While many businesses have an idea of how to work remotely following the pandemic, working out the kinks before a potential outage will reduce your productivity losses. Ensure your IT team is prepared to respond to a server outage or assist with bringing your technology up after the storm. If you don’t have an IT team or work with a small group, develop a relationship with a larger entity that can respond quickly in the case of an incident. Set up call forwarding. Ensure your phones are forwarded to a cell phone, alternative number, or set up to a test softphone/software phone (if your phone system allows this). Special considerations hurricane preparedness Shut down computers and unplug all machines, including printers. Move computers and other computer equipment off the floor. This will protect your equipment from flooding. Unplug ethernet cables from computers or docking stations If possible, use dry bags or plastic to wrap electronics. Coordinate with IT to schedule a normal shutdown of servers prior to the storm. Consider getting a wireless internet failover. Your main coax or fiber line may have outages: having a backup internet option could be the missing link to keep your operation moving. 
IT Support near Chesterfield MO
By Jon Lober 16 Sep, 2024
You need technology that is advanced as Chesterfield.
best MSP in St. Charles MO
By Jon Lober 12 Sep, 2024
Find an IT firm who understands your business needs in St. Charles, MO.
A qualified technician works hard to maintain a stable network environment.
By Jon Lober 03 Sep, 2024
Discover some of the top talent in the St. Louis IT services market. Each of our choices offer good service to Missouri small businesses. Whether your local business needs VoIP, cloud, network, server, computer, or helpdesk support, these MSPs can help you.
Head off common printer errors with tips from an IT company
By Jon Lober 15 Aug, 2024
An IT company's take on common printer errors— what they are, and how to fix them.
When it comes to backup IT support, who you gonna call?
By Jon Lober 30 Jul, 2024
We're back with the NOCout Report from NOC Technology. In this edition, Jon explores a question from small business owners: how do you know when it's time to ditch the DIY approach to managing your IT? We get it. To get your business off the ground, you had to wear a lot of (or all the) hats. But now you are growing, and managing your tech is turning into a headache you just don't have time for anymore.
If you're a small business owner, you need accounting software that does its job well.
By Jon Lober 25 Jul, 2024
We’ve put together a round up of some of the most popular accounting software options available to small businesses in 2024. We’ll explore their pros and cons in terms of price, ease of use, flexibility, and integrations with other software to help you make an informed decision.
By Jon Lober 19 Jul, 2024
Wondering what are some key qualities to look for when searching for and interviewing IT support companies in St. Louis? Learn what makes a good IT provider.
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