IT Support for Springfield, MO

by Jon Lober | NOC Technology

Up-to-date IT support in Missouri

Springfield: we think you deserve one-fee IT.

Would your internal team charge you extra to handle an emergency request?
Of course not—and we won't either.


We think that the
real value is what you don’t pay for IT support. Just like your internal teams, we don't charge extra for urgent requests or when you need us after hours. If you need support, that's our responsibilty. We function as your complete IT department—handling everything from routine maintenance to emergency response, without nickel-and-diming you along the way. Learn more about what's included in our single-price plan.


What is an MSP?

An MSP (managed service provider) is a third-party service provider that offers IT support (ITaaS) to businesses. In plain English, this means that an MSP should employ tech experts ready to handle any and all tech-related issues that threaten to derail your operations.


It can be hard to pin down what exactly an MSP does, because a managed service provider can offer a wide range of services, from monitoring your network for potential threats to a virtual helpdesk who fixes problems as soon as they arise.


But at NOC, we're more than an MSP—we're your complete IT department. We recognize that many small to midsize businesses in our state may not have the budget to hire an entire IT department. With our one-fee IT support, you don't have to worry about hiring—our experts will cover everything with a cord—from VoIP phone systems to cybersecurity.

I already have IT support. Switching sounds like a nightmare.

We've heard it before– and no, breaking up doesn't have to hurt.

If you already work with an IT provider who's just not cutting it, our transition team is dedicated to helping you move seamlessly to our services. We'll even coordinate with your old provider to obtain asset lists and access, so you don't have to have awkward conversations.


Not sure if you should call it quits with your current tech relationship? Check out our blog post on breaking up with bad IT support.


About Us

Based in Washington, MO, NOC Technology is an MSP serving small businesses throughout Franklin County and the greater St. Louis area. We offer fully managed, co-managed, and project-based IT solutions, along with cloud-based solutions, cybersecurity and VoIP phone services. We prioritize security, reliability, flexibility, and service-quality for the real people that operate local organizations.

More about us
Missouri Sheltered Workshops can empower human potential through AI
By Jon Lober April 24, 2025
Embracing the potential of both AI and humans
Tech upgrades that will boost employee safety in sheltered workshops
By Jon Lober April 15, 2025
At NOC Technology, we've worked with Missouri sheltered workshops for over seven years, and I've witnessed firsthand how the right technological implementations can transform sheltered workshop environments. Today, I'd like to share some insights on leveraging modern technology to create safer workspaces while maintaining the dignity and privacy of all participants. The Unique Safety Challenges of Sheltered Workshops Sheltered workshops provide valuable employment opportunities for individuals with disabilities, but they also present unique safety considerations. Workers may have varying levels of physical mobility, cognitive processing, and sensory perception—all of which can impact how they respond to traditional safety measures. Additionally, the production environments often involve machinery, tools, and materials that require careful monitoring and management. The Role of Smart Technology in Safety Advancements in smart technology provide real-time safety monitoring, immediate alerts for potential hazards, and improved emergency response times. Let’s explore some key technologies and their benefits in sheltered workshop environments. Personalized Alert Systems Traditional emergency alarms can be overwhelming for individuals with sensory sensitivities. Smart alert systems can deliver personalized notifications through: Vibrating wristbands that alert workers without auditory overload Visual notification systems with customizable colors and patterns Tablet-based communication for workers who benefit from visual cues Location-specific alerts that only notify those in affected areas We recently implemented a multi-modal alert system at a workshop in central Missouri that reduced anxiety-related incidents during emergency drills by 65% . Environmental Monitoring Maintaining optimal environmental conditions is crucial for both safety and productivity: Temperature and humidity sensors that automatically adjust HVAC systems Air quality monitors that detect potentially harmful particulates Noise level monitoring to prevent sensory overload Automated ventilation systems that activate when chemical levels exceed thresholds These systems not only protect workers but also provide documented compliance with OSHA regulations. Enhanced Supervision through Smart Cameras Security cameras have evolved beyond simple surveillance. Modern systems can: Detect unusual patterns that might indicate a worker in distress Monitor restricted areas without constant staff presence Identify when machinery is being used incorrectly Alert supervisors to potential safety hazards Important note: All camera systems should be implemented with strict privacy protocols and transparent policies. Workers and guardians should be fully informed about what is being monitored and why. In many cases, audio cannot be recorded, and the camera system must be configured to meet this requirement. Wearable Safety Technology Wearable devices offer personalized safety monitoring without stigmatization: Fall detection pendants that automatically alert staff Location tracking that helps locate workers in emergency situations Biometric monitoring for workers with health conditions Proximity sensors that prevent accidental entry into hazardous areas These wearables can be designed to look like standard ID badges or watches, preserving dignity while enhancing safety. Implementation Best Practices Successfully integrating smart technology into sheltered workshops requires careful planning: Involve all stakeholders: Workers, guardians, and staff should participate in selecting and implementing new technologies. Prioritize simplicity: Choose solutions that require minimal training and maintenance. Phase in gradually: Introduce new technologies in stages to allow everyone time to adapt. Balance automation with human oversight: Technology should supplement, not replace, trained staff. Respect privacy: Collect only essential data and maintain strong security protocols.
Could your sheltered workshop benefit from grant funding for new technology?
By Jon Lober April 7, 2025
As a sheltered workshop, you play a crucial role in providing meaningful employment opportunities for individuals with disabilities. However, like any organization, securing funding for technology upgrades can be a challenge. While investing in the right tools can improve efficiency, security, and overall productivity—that’s all only if you can afford the tools in the first place.
More Articles