Better IT Support for Springfield, MO

Springfield: we think you deserve one-fee IT.

Would your internal team charge you extra to handle an emergency request?
Of course not—and we won't either.

We think that the real value is what you don’t pay for IT support. Just like your internal teams, we don't charge extra for urgent requests or when you need us after hours. If you need support, that's our responsibilty. We function as your complete IT department—handling everything from routine maintenance to emergency response, without nickel-and-diming you along the way. Learn more about what's included in our single-price plan.

What is an MSP?

An MSP (managed service provider) is a third-party service provider that offers IT support (ITaaS) to businesses. In plain English, this means that an MSP should employ tech experts ready to handle any and all tech-related issues that threaten to derail your operations.

It can be hard to pin down what exactly an MSP does, because a managed service provider can offer a wide range of services, from monitoring your network for potential threats to a virtual helpdesk who fixes problems as soon as they arise.

But at NOC, we're more than an MSP—we're your complete IT department. We recognize that many small to midsize businesses in our state may not have the budget to hire an entire IT department. With our one-fee IT support, you don't have to worry about hiring—our experts will cover everything with a cord—from VoIP phone systems to cybersecurity.

I already have IT support. Switching sounds like a nightmare.

We've heard it before– and no, breaking up doesn't have to hurt.

If you already work with an IT provider who's just not cutting it, our transition team is dedicated to helping you move seamlessly to our services. We'll even coordinate with your old provider to obtain asset lists and access, so you don't have to have awkward conversations.

Not sure if you should call it quits with your current tech relationship? Check out our blog post on breaking up with bad IT support.

About Us

Based in Washington, MO, NOC Technology is an MSP serving small businesses throughout Franklin County and the greater St. Louis area. We offer fully managed, co-managed, and project-based IT solutions, along with cloud-based solutions, cybersecurity and VoIP phone services. We prioritize security, reliability, flexibility, and service-quality for the real people that operate local organizations.