GREATER ST. LOUIS

Financial Services Firm IT Support

Your Clients Trust You With Their Assets.

Who Do You Trust With Your IT?

FINRA audits. SEC compliance requirements. Client assets moving in real-time.

Your IT isn't just infrastructure. It's the foundation your clients' financial futures rest on. So just one compliance gap, one data breach, or one hour of downtime during market hours is all it takes to lose a client relationship you spent years building.

NOC Technology works with St. Louis financial services firms who refuse to leave compliance and asset protection to chance. We protect your clients' assets like they're ours.

Our services include:

IT Support Services

Cybersecurity

Cloud Services

Managed Intelligence

What Happens When IT Fails at a Financial Firm?

Picture this: Your portfolio management platform crashes at 2 PM on a volatile trading day.

Or worse, a phishing attack compromises client account credentials overnight. Your compliance officer discovers email records weren't retained for the required period, two weeks before a FINRA audit.

Generic MSPs don't understand the stakes. They lack FINRA and SEC expertise. The cost isn't just fines. It's collapsed trust, lost clients, and reputation damage that takes years to repair.

What we do for FINRAs

Here's why St. Louis financial services firms choose NOC Technology.

Compliance obsession. FINRA and SEC requirements aren't afterthoughts. They're built into everything we do.

FINRA/SEC Compliance Readiness

Compliance isn't a checkbox. It's continuous. We implement audit trails that satisfy examiners, email archival systems that meet retention requirements, and documentation practices that make your compliance officer sleep better. When regulators ask questions, you'll have answers ready.

Wealth Management Platform Support

Schwab Advisor Services. Fidelity Institutional. Orion. Black Diamond. We support the platforms RIAs actually use, not generic business software. API integrations, data feeds, portfolio rebalancing tools. Your technology stack is specialized. We think your IT support should be too.

Cybersecurity for Client Assets

Financial services firms are high-value targets. Client account data, Social Security numbers, bank routing information: attackers know what you have. We implement multi-layered security designed for asset protection: advanced threat detection, credential monitoring, phishing defense, and endpoint protection that stops ransomware before it encrypts.

Backup & Disaster Recovery

Market-hours downtime is unacceptable. Period. Our SLAs guarantee 1-hour recovery for critical systems. Your client data replicates continuously to secure offsite locations. When something fails, you're back online before clients notice.

Dedicated Technical Account Manager

No rotating support tickets. No explaining your compliance requirements to a new technician every call. Your assigned Technical Account Manager knows your firm, your platforms, your compliance obligations, and your clients' expectations.

Local St. Louis Support

Our technicians love the same local community. You'll never hear them reading from a script. You'll always reach a Missouri-based technician who knows the local financial community and understands what's at stake when an RIA calls with an urgent issue.

Frequently Asked Questions

What happens if our systems go down during market hours?
Our SLAs guarantee that we're working on critical issues immediately. For RIA clients, we prioritize market-hours incidents and maintain disaster recovery solutions that restore operations fast. Most firms are back online before clients are affected.
How do we meet FINRA record-retention requirements?
We implement compliant email archival, document retention systems, and audit trails that satisfy FINRA Rule 4511 and SEC Rule 17a-4. Your records stay accessible, searchable, and tamper-evident for the required retention periods.
Can you support our wealth management platforms?
Yes. We work with Schwab Advisor Services, Fidelity Institutional, Orion, Black Diamond, Tamarac, and other RIA-specific platforms. Our team understands custodian integrations, portfolio management software, and the unique technical requirements of wealth management firms.
Why is 1-hour response time critical for RIAs?
Client assets move in real-time. A system outage during trading hours, a failed data feed, or a security incident can directly impact client portfolios and your firm's reputation. One hour is fast enough to resolve issues before they become client-facing problems.
How much does RIA IT support cost?
We provide transparent, fixed monthly pricing based on your firm size and technology needs. No surprise fees. No extra charges for urgent requests. Try our online price estimator today.