GREATER ST. LOUIS
Accounting Firm IT Support
April 15 doesn't move.
Neither do extension deadlines, quarterly filings, or your clients' expectations.
When your systems go down during tax season, every minute costs billable hours, client trust, and your reputation. Generic IT providers don't understand this pressure. They treat your firm like any other small business.
NOC Technology is different. We're a St. Louis IT company that understands the accounting calendar. We prepare for peak season before January hits. We know your software. We answer when you call.
We keep your firm running when it matters most.
Your staff was quick to respond and resolved the issue successfully. We appreciate you all.
Michele S.
Tochtrop & Associates
Our services include:
What Happens When IT Fails During Tax Season?
Picture this: It's March 28. Your tax software freezes. Client files won't open. Your team sits idle while the clock runs.
Every hour of downtime means:
- Lost billable time you can't recover
- Missed deadlines that damage client relationships
- Potential malpractice exposure
- Staff working overtime to catch up
Generic MSPs don't prep for this. They don't know Drake from UltraTax.
What we do for CPAs
Here's why St. Louis CPA firms choose NOC Technology.
We're a local team who gets the CPA business model. You'll never get dispatched to an overseas call center. Every time, you talk to a real technician who sees you as a person, not another number.
Peak Season Prep
We start preparing in Q4 for the next tax year—not January, and definitely not April. System health checks. Software updates scheduled around your workflow. Backup verification. Capacity testing. When tax season hits, your infrastructure is ready for the load.
Accounting Software Expertise
QuickBooks. Lacerte. ProSeries. Drake. UltraTax. We support the tools your firm actually uses, not just generic business applications. When your tax software throws an error at 9 PM on April 14, we know how to fix it.
Cybersecurity for CPAs
Accounting firms are prime targets. You have Social Security numbers, financial records, and bank details for hundreds of clients. We implement real protection: email filtering that catches phishing attempts, endpoint security that stops ransomware, and access controls that keep client data locked down.
Backup and Disaster Recovery
Your client files are backed up offsite, encrypted, and tested regularly. If your server fails, we restore operations fast. We've seen firms lose years of data because their "backup" was an untested external drive.
Compliance and Audit Trail
IRS regulations require you to protect client data and maintain records. We configure your systems with proper access logs, retention policies, and security controls. When auditors ask questions, you have answers.
Local Support
Our technicians are in greater St. Louis. When your systems need hands-on attention, we're minutes away. During tax season crunch, you get priority response from people who know your setup.
Frequently Asked Questions
What happens if our servers fail during tax season?
We restore from tested backups immediately. Most firms are back online within hours, not days. Our disaster recovery plans are specifically designed for peak season scenarios.
How do you protect client financial data?
Multi-layered security: endpoint protection, email filtering, encrypted backups, access controls, and continuous monitoring. We treat your client data like the liability it represents.
Can you support our specific tax software?
Yes. We support all major platforms: Lacerte, ProSeries, Drake, UltraTax, QuickBooks, and others. Our technicians know these applications, not just generic Windows troubleshooting.
Why local IT instead of a national MSP?
When your systems are down during tax season, you need someone who:
- responds fast (15 seconds or less for calls)
- can be onsite quickly
- isn't reading from a script in another time zone
Local means faster response and real accountability.
How much does this cost?
Pricing is based on your firm size and needs. We offer transparent monthly rates with no hidden fees. Try our online price estimator.
Let's talk.
We'll review your current setup, identify risks before they become problems, and show you exactly what working with NOC looks like.
