Better IT Support for Pacific, MO

by Jon Lober | NOC Technology

Up-to-date IT support in Missouri

Pacific, MO deserves better IT.

We are IT experts using technology to help build better businesses and communities— right here in Franklin County.


As a Franklin County small business, we're proud to support our neighbors in Pacific.  You're going to love our proactive IT services, cybersecurity, VoIP phone systems, and IT consulting. How do we know? Because over 200 small to midsize businesses in greater STL already do.


We have 3 questions for you.

Do any of these sound like you?

  1. You are the owner of an SMB spending more time wrangling tech than growing your business.
  2. You are growing and need to ensure that your network can grow with you.
  3. Your current IT provider is leaving you with ongoing, unresolved issues.


If you answered yes to any of these, it might be time to call an MSP.


What is an MSP?

An MSP (managed service provider) is a third-party service provider that offers IT support (ITaaS) to businesses. 


That was a lot of acronyms. In plain English, this means that an MSP employs tech experts ready to handle any and all tech-related issues that threaten to derail your operations.


It can be hard to pin down what exactly an MSP does, because a managed service provider can offer a wide range of services, from monitoring your network for potential threats to a virtual helpdesk who fixes problems as soon as they arise. Think of us as the on-call Mr. Fixit for anything that plugs into the wall. This is especially great for the small to mid-size businesses in our county who may not have the budget to hire an entire IT department. With an MSP, you don't have to worry about hiring—their experts will cover everything from VoIP phone systems to cybersecurity. Learn more about MSP services.

Managed IT services have become increasingly popular, because businesses of all sizes are realizing they need to have a reliable, stable, and efficient IT infrastructure in order to compete in the greater STL market.


Switching IT providers sounds like a nightmare.

We've heard it before– and no, breaking up doesn't have to hurt.

Our transition team is dedicated to helping you move seamlessly to our services. We'll even coordinate with your old provider to obtain asset lists and access, so you don't have to have awkward conversations.


Not sure if you should call it quits  with your current tech relationship? Check out our recent blog post on breaking up with bad IT.


Choosing the right IT Firm in Greater STL

While the IT services market has some excellent options, the decision-making process can sometimes feel a bit overwhelming. Here are a few of the resources we offer to small businesses to aid them in the provider-selection process.


  • IT Price Estimate  Online pricing tool to help you gauge your IT costs.
    Get an instant quote of IT service for your business based on just a few factors. 
  • IT Support Comparison  Blog post.
    Learn the advantages and disadvantages of the three primary support models available to small to midsize businesses.
  • IT Services Buyer's Guide  Downloadable PDF.
    Study a comprehensive overview of every important factor that a potential client should consider before signing an IT support contract.
  • Comprehensive IT Assessment  Expert evaluation.
    Schedule an in-person or virtual consultation that offers your business a full evaluation of their existing IT setup, with insight into current infrastructure, cybersecurity gaps, data backup and recovery, and more.

About Us

Based in Washington, MO, NOC Technology is an MSP serving small businesses throughout Franklin County and the greater St. Louis area. We offer fully managed, co-managed, and project-based IT solutions, along with cloud-based solutions, cybersecurity and VoIP phone services. We prioritize security, reliability, flexibility, and service-quality for the real people that operate local organizations.

More about us
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At NOC Technology, we've worked with Missouri sheltered workshops for over seven years, and I've witnessed firsthand how the right technological implementations can transform sheltered workshop environments. Today, I'd like to share some insights on leveraging modern technology to create safer workspaces while maintaining the dignity and privacy of all participants. The Unique Safety Challenges of Sheltered Workshops Sheltered workshops provide valuable employment opportunities for individuals with disabilities, but they also present unique safety considerations. Workers may have varying levels of physical mobility, cognitive processing, and sensory perception—all of which can impact how they respond to traditional safety measures. Additionally, the production environments often involve machinery, tools, and materials that require careful monitoring and management. The Role of Smart Technology in Safety Advancements in smart technology provide real-time safety monitoring, immediate alerts for potential hazards, and improved emergency response times. Let’s explore some key technologies and their benefits in sheltered workshop environments. Personalized Alert Systems Traditional emergency alarms can be overwhelming for individuals with sensory sensitivities. Smart alert systems can deliver personalized notifications through: Vibrating wristbands that alert workers without auditory overload Visual notification systems with customizable colors and patterns Tablet-based communication for workers who benefit from visual cues Location-specific alerts that only notify those in affected areas We recently implemented a multi-modal alert system at a workshop in central Missouri that reduced anxiety-related incidents during emergency drills by 65% . Environmental Monitoring Maintaining optimal environmental conditions is crucial for both safety and productivity: Temperature and humidity sensors that automatically adjust HVAC systems Air quality monitors that detect potentially harmful particulates Noise level monitoring to prevent sensory overload Automated ventilation systems that activate when chemical levels exceed thresholds These systems not only protect workers but also provide documented compliance with OSHA regulations. Enhanced Supervision through Smart Cameras Security cameras have evolved beyond simple surveillance. Modern systems can: Detect unusual patterns that might indicate a worker in distress Monitor restricted areas without constant staff presence Identify when machinery is being used incorrectly Alert supervisors to potential safety hazards Important note: All camera systems should be implemented with strict privacy protocols and transparent policies. Workers and guardians should be fully informed about what is being monitored and why. In many cases, audio cannot be recorded, and the camera system must be configured to meet this requirement. Wearable Safety Technology Wearable devices offer personalized safety monitoring without stigmatization: Fall detection pendants that automatically alert staff Location tracking that helps locate workers in emergency situations Biometric monitoring for workers with health conditions Proximity sensors that prevent accidental entry into hazardous areas These wearables can be designed to look like standard ID badges or watches, preserving dignity while enhancing safety. Implementation Best Practices Successfully integrating smart technology into sheltered workshops requires careful planning: Involve all stakeholders: Workers, guardians, and staff should participate in selecting and implementing new technologies. Prioritize simplicity: Choose solutions that require minimal training and maintenance. Phase in gradually: Introduce new technologies in stages to allow everyone time to adapt. Balance automation with human oversight: Technology should supplement, not replace, trained staff. Respect privacy: Collect only essential data and maintain strong security protocols.
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As a sheltered workshop, you play a crucial role in providing meaningful employment opportunities for individuals with disabilities. However, like any organization, securing funding for technology upgrades can be a challenge. While investing in the right tools can improve efficiency, security, and overall productivity—that’s all only if you can afford the tools in the first place.
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