Better IT Support for Pacific, MO

Pacific, MO deserves better IT.

We are IT experts using technology to help build better businesses and communities— right here in Franklin County.

As a Franklin County small business, we're proud to support our neighbors in Pacific.  You're going to love our proactive IT services, cybersecurity, VoIP phone systems, and IT consulting. How do we know? Because over 200 small to midsize businesses in greater STL already do.

We have 3 questions for you.

Do any of these sound like you?

1. You are the owner of an SMB spending more time wrangling tech than growing your business.
2. You are growing and need to ensure that your network can grow with you.
3. Your current IT provider is leaving you with ongoing, unresolved issues.
   

If you answered yes to any of these, it might be time to call an MSP.

What is an MSP?

An MSP (managed service provider) is a third-party service provider that offers IT support (ITaaS) to businesses. 

That was a lot of acronyms. In plain English, this means that an MSP employs tech experts ready to handle any and all tech-related issues that threaten to derail your operations.

It can be hard to pin down what exactly an MSP does, because a managed service provider can offer a wide range of services, from monitoring your network for potential threats to a virtual helpdesk who fixes problems as soon as they arise. Think of us as the on-call Mr. Fixit for anything that plugs into the wall. This is especially great for the small to mid-size businesses in our county who may not have the budget to hire an entire IT department. With an MSP, you don't have to worry about hiring—their experts will cover everything from VoIP phone systems to cybersecurity. Learn more about MSP services.

Managed IT services have become increasingly popular, because businesses of all sizes are realizing they need to have a reliable, stable, and efficient IT infrastructure in order to compete in the greater STL market.

Switching IT providers sounds like a nightmare.

We've heard it before– and no, breaking up doesn't have to hurt.

Our transition team is dedicated to helping you move seamlessly to our services. We'll even coordinate with your old provider to obtain asset lists and access, so you don't have to have awkward conversations.

Not sure if you should call it quits  with your current tech relationship? Check out our recent blog post on breaking up with bad IT.

Choosing the right IT Firm in Greater STL

While the IT services market has some excellent options, the decision-making process can sometimes feel a bit overwhelming. Here are a few of the resources we offer to small businesses to aid them in the provider-selection process.

• IT Price Estimate  Online pricing tool to help you gauge your IT costs.
  Get an instant quote of IT service for your business based on just a few factors. 
• IT Support Comparison  Blog post.
  Learn the advantages and disadvantages of the three primary support models available to small to midsize businesses.
  
• IT Services Buyer's Guide  Downloadable PDF.
  Study a comprehensive overview of every important factor that a potential client should consider before signing an IT support contract.
• Comprehensive IT Assessment  Expert evaluation.
  Schedule an in-person or virtual consultation that offers your business a full evaluation of their existing IT setup, with insight into current infrastructure, cybersecurity gaps, data backup and recovery, and more.

About Us

Based in Washington, MO, NOC Technology is an MSP serving small businesses throughout Franklin County and the greater St. Louis area. We offer fully managed, co-managed, and project-based IT solutions, along with cloud-based solutions, cybersecurity and VoIP phone services. We prioritize security, reliability, flexibility, and service-quality for the real people that operate local organizations.