Chiropractic IT Support for Wentzville Practices
by Jon Lober | NOC Technology
What technology challenges slow down your chiropractic practice?
Wentzville chiropractic practices need IT support that understands both patient care and HIPAA compliance. We deliver specialized technology solutions with 15-minute emergency response times and practice management expertise. Our proven approach helps chiropractors focus on adjustments while we handle the adjustments to your technology.
Frequently Asked Questions
How quickly do you respond to emergencies?
Critical issues receive a 15-minute response with best-effort 4-hour resolution. We also provide 1-hour response for high-priority issues and 8-hour response for normal requests.
Do you support chiropractic practice management software?
Yes, we support major platforms including ChiroTouch, Genesis, and EZ Bis, plus integration with digital X-ray systems and PACS.
How do you ensure HIPAA compliance?
We implement encrypted systems, secure backups, documented security protocols, and HIPAA-compliant email solutions that pass audits.
What's included in your 90-day guarantee?
If you're not satisfied within 90 days, we'll refund your previous month's service costs, help you transition to another MSP, and provide all documentation we've compiled.
Can we see what you're doing on our systems?
Yes, you'll have full visibility through our client portal, seeing exactly what we see. This transparency ensures you're always informed about your IT infrastructure.
How do you prevent downtime during patient hours?
Our 24/7 monitoring identifies issues before they impact operations. 50% of tickets are automatically resolved, and automated systems handle routine maintenance outside patient hours.
Common IT Challenges and Our Solutions
- EHR system crashes during patient visits: Our 24/7 monitoring catches issues before they impact appointments, with 15-minute emergency response when critical systems fail
- HIPAA compliance concerns: We implement encrypted systems, secure backups, and documented security protocols that pass audits
- Staff waiting for password resets: Automated self-service portals handle routine requests instantly while our team focuses on complex issues
- Integration headaches between systems: We connect your practice management software, billing, and imaging systems seamlessly
- Slow computers disrupting patient flow: Proactive maintenance and automated updates keep your systems running at peak performance
Specialized Chiropractic IT Services
- Practice management software support (ChiroTouch, Genesis, EZ Bis)
- Digital X-ray system integration and PACS support
- HIPAA-compliant email and document management
- Patient portal setup and maintenance
- Automated backup systems with rapid recovery
- Network security with ransomware protection
- Hardware lifecycle management and upgrades
See our transparent pricing options designed for practices your size.
Why Wentzville Practices Choose Us
With 96.8% client satisfaction, we've earned the trust of healthcare providers throughout the St. Louis region. Our team understands the specific demands of chiropractic practices—from ensuring digital imaging systems work flawlessly to maintaining patient scheduling uptime. You'll have full visibility through our client portal, seeing exactly what we see. No more waiting 7 days for simple changes—automated systems handle routine maintenance while your team focuses on patient care. In fact, 50% of issues are resolved automatically, and each ticket is reviewed by a human to identify root causes and prevent future problems.
Try us risk-free for 90 days.
Not happy? We'll refund your previous month's service costs, facilitate your move to another MSP, and hand over every piece of documentation we've compiled. This guarantee reflects our confidence in delivering exceptional IT support that helps your practice thrive. We stand behind our service because we know the difference expert technology management makes for chiropractic offices.
Ready to Eliminate IT Headaches?
Stop letting technology issues interrupt patient care. Our local team provides the responsive, knowledgeable support your Wentzville chiropractic practice deserves. With guaranteed response times and proven healthcare IT expertise, we'll keep your systems healthy so you can focus on keeping patients healthy.
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