Does local matter in tech?

by Jon Lober | NOC Technology

The Local Advantage: Why Choosing a Local MSP Really Does Matter

It seems like every other day we're seeing headlines such as "Giant IT Company X Buys Local MSP," highlighting big mergers and acquisitions in the Managed Service Provider (MSP) industry. While these moves often suggest growth and expansion, they can also bring various challenges for the local businesses they impact. In light of these changes, the benefits of sticking with a local MSP have never been more obvious. That's what we call the "local advantage"—and it really makes a difference!


The Personal Touch

Unlike their larger counterparts, local MSPs provide a level of personalized service that large corporations simply can't match. We know our clients by name, understand your business intimately, and are deeply familiar with the specific IT challenges you face.



Community Connection

Local MSPs are rooted in the community they serve. They understand local business needs and nuances, which translates into more relevant and effective IT solutions. This is especially true at NOC. From securing and supporting the Town and Country Fair, to our involvement with our local schools, we are committed to a better Washington, Missouri.


Supporting Local Economy

By partnering with a local MSP, businesses not only receive superior service but also contribute to the local economy, helping to create jobs and support community growth. Every dollar spent with a local MSP circulates back through the community multiple times, amplifying its impact.


Rapid Response Times

When it comes to IT support, speed matters—especially during a system outage or other emergencies. Local MSPs can often get to you fast, providing on-site support quickly when you

need it the most. Our 100% US-based team answers your calls and solves your problems quickly and courteously.


Accountability and Trust

Local MSPs build long-term relationships with their clients. We stake our reputation on the quality of our service and the success of our clients. You can learn more about our roadmap to client success (we call it the NOC Impact) here.


Navigating Local Regulations and Compliance

Local MSPs are also better equipped to navigate regional regulations and compliance requirements, an essential consideration for businesses in regulated industries. From the Missouri Sunshine Law to NIST and ISO, our technicians help you stay compliant.


Choosing a local MSP offers unparalleled advantages. The personalized service, community connection, rapid response times, accountability, and specialized knowledge of local regulations are what set local providers apart.


Has your MSP been acquired by a giant company recently? Maybe it's time to consider going back to local! Contact us today for a one-on-one conversation with an IT expert, and let us show you how our local expertise can not only simplify your IT needs but also help your business thrive.

Tech upgrades that will boost employee safety in sheltered workshops
By Jon Lober April 15, 2025
At NOC Technology, we've worked with Missouri sheltered workshops for over seven years, and I've witnessed firsthand how the right technological implementations can transform sheltered workshop environments. Today, I'd like to share some insights on leveraging modern technology to create safer workspaces while maintaining the dignity and privacy of all participants. The Unique Safety Challenges of Sheltered Workshops Sheltered workshops provide valuable employment opportunities for individuals with disabilities, but they also present unique safety considerations. Workers may have varying levels of physical mobility, cognitive processing, and sensory perception—all of which can impact how they respond to traditional safety measures. Additionally, the production environments often involve machinery, tools, and materials that require careful monitoring and management. The Role of Smart Technology in Safety Advancements in smart technology provide real-time safety monitoring, immediate alerts for potential hazards, and improved emergency response times. Let’s explore some key technologies and their benefits in sheltered workshop environments. Personalized Alert Systems Traditional emergency alarms can be overwhelming for individuals with sensory sensitivities. Smart alert systems can deliver personalized notifications through: Vibrating wristbands that alert workers without auditory overload Visual notification systems with customizable colors and patterns Tablet-based communication for workers who benefit from visual cues Location-specific alerts that only notify those in affected areas We recently implemented a multi-modal alert system at a workshop in central Missouri that reduced anxiety-related incidents during emergency drills by 65% . Environmental Monitoring Maintaining optimal environmental conditions is crucial for both safety and productivity: Temperature and humidity sensors that automatically adjust HVAC systems Air quality monitors that detect potentially harmful particulates Noise level monitoring to prevent sensory overload Automated ventilation systems that activate when chemical levels exceed thresholds These systems not only protect workers but also provide documented compliance with OSHA regulations. Enhanced Supervision through Smart Cameras Security cameras have evolved beyond simple surveillance. Modern systems can: Detect unusual patterns that might indicate a worker in distress Monitor restricted areas without constant staff presence Identify when machinery is being used incorrectly Alert supervisors to potential safety hazards Important note: All camera systems should be implemented with strict privacy protocols and transparent policies. Workers and guardians should be fully informed about what is being monitored and why. In many cases, audio cannot be recorded, and the camera system must be configured to meet this requirement. Wearable Safety Technology Wearable devices offer personalized safety monitoring without stigmatization: Fall detection pendants that automatically alert staff Location tracking that helps locate workers in emergency situations Biometric monitoring for workers with health conditions Proximity sensors that prevent accidental entry into hazardous areas These wearables can be designed to look like standard ID badges or watches, preserving dignity while enhancing safety. Implementation Best Practices Successfully integrating smart technology into sheltered workshops requires careful planning: Involve all stakeholders: Workers, guardians, and staff should participate in selecting and implementing new technologies. Prioritize simplicity: Choose solutions that require minimal training and maintenance. Phase in gradually: Introduce new technologies in stages to allow everyone time to adapt. Balance automation with human oversight: Technology should supplement, not replace, trained staff. Respect privacy: Collect only essential data and maintain strong security protocols.
Could your sheltered workshop benefit from grant funding for new technology?
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As a sheltered workshop, you play a crucial role in providing meaningful employment opportunities for individuals with disabilities. However, like any organization, securing funding for technology upgrades can be a challenge. While investing in the right tools can improve efficiency, security, and overall productivity—that’s all only if you can afford the tools in the first place.
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