Finding solutions—and success—in the cloud

by Jon Lober | NOC Technology

Improved security and flexibility for St. Louis area small business DMR Events, Inc.

DMR Events, Inc is a hospitality staffing company that serves the greater St. Louis area. Whether they need waitstaff, a bartender, or a serious chef, more than 80 corporations trust DMR to staff their kitchens with the best professionals in the business.


The Client’s Problem

  1. Restrictive Computing Flexibility: Due to the on-the-go nature of DMR’s business, they need maximum computing mobility and flexibility. A VPN had proven less than ideal since the computer hosting the server at the office could be turned off—preventing network access. DMR had contracted another cloud provider, which helped resolve some of their issues. However, the provider would not allow them to use a variety of desired software, such as QuickBooks’s desktop version or Microsoft 365. 
  2. Divided computing solutions: In order to address the restrictions of their cloud provider, DMR maintained a mixture of on-site and cloud servers, which required them to still be on-premise for some of their computing needs. 
  3. Poor backup and cybersecurity: As a result of the limited and dispersed nature of their cloud and on-site servers, DMR’s backup and cybersecurity was not as strong as desired.


NOC’s Solution

  1. Flexible cloud computing solution:  Working with DMR to identify their priorities, NOC migrated all of DMR’s software and data into a managed cloud server. DMR can now access all of their programs and files through a virtual desktop using any internet browser. Employees can work from home, the doctor’s waiting room, or their parked car—without losing access to any of the software or files that they use in the office.
  2. Single consolidated cloud server: NOC combined DMR’s previous cloud and on-site servers into a single cloud-based server, limiting maintenance needs and confusion.
  3. Secure, reliable data:  Through automated backups and proactive cybersecurity measures, the DMR team can now efficiently use their devices in the field without fear of cyberthreats or a lost, stolen, or damaged device. 

My goal is that any one of our devices can be stolen, broken, or run over with a car, and with a trip to the Apple Store, Best Buy, or AT&T we can be back operational in no time. There’s no data loss. It keeps us from being dead in the water.


Nick Risch

Executive Vice President / CFO, DMR Events


Additional Perks 

  1. Discounted cybersecurity insurance rates: When DMR updated the cybersecurity insurance policy for their business, they received a 10% discount following their audit due to the measures that NOC implements for them on an ongoing basis. 
  2. Ability to process NACHA files in the Cloud: With 60+ vendors to pay, DMR wanted to be able to pay them more efficiently through NACHA files, regardless of where payroll was being processed. Their previous cloud platform restricted this action. Since NOC’s platform does allows this process, they now save hours of work each month.
  3. Cloud-hosted VoIP phone system: With such an active group of employees and vendors, DMR wanted additional flexibility with their phone system as well. Their new cloud-hosted VoIP phone system allows them to forward calls and texts, transfer existing numbers to new employees, and search texts in an online database.
Tech upgrades that will boost employee safety in sheltered workshops
By Jon Lober April 15, 2025
At NOC Technology, we've worked with Missouri sheltered workshops for over seven years, and I've witnessed firsthand how the right technological implementations can transform sheltered workshop environments. Today, I'd like to share some insights on leveraging modern technology to create safer workspaces while maintaining the dignity and privacy of all participants. The Unique Safety Challenges of Sheltered Workshops Sheltered workshops provide valuable employment opportunities for individuals with disabilities, but they also present unique safety considerations. Workers may have varying levels of physical mobility, cognitive processing, and sensory perception—all of which can impact how they respond to traditional safety measures. Additionally, the production environments often involve machinery, tools, and materials that require careful monitoring and management. The Role of Smart Technology in Safety Advancements in smart technology provide real-time safety monitoring, immediate alerts for potential hazards, and improved emergency response times. Let’s explore some key technologies and their benefits in sheltered workshop environments. Personalized Alert Systems Traditional emergency alarms can be overwhelming for individuals with sensory sensitivities. Smart alert systems can deliver personalized notifications through: Vibrating wristbands that alert workers without auditory overload Visual notification systems with customizable colors and patterns Tablet-based communication for workers who benefit from visual cues Location-specific alerts that only notify those in affected areas We recently implemented a multi-modal alert system at a workshop in central Missouri that reduced anxiety-related incidents during emergency drills by 65% . Environmental Monitoring Maintaining optimal environmental conditions is crucial for both safety and productivity: Temperature and humidity sensors that automatically adjust HVAC systems Air quality monitors that detect potentially harmful particulates Noise level monitoring to prevent sensory overload Automated ventilation systems that activate when chemical levels exceed thresholds These systems not only protect workers but also provide documented compliance with OSHA regulations. Enhanced Supervision through Smart Cameras Security cameras have evolved beyond simple surveillance. Modern systems can: Detect unusual patterns that might indicate a worker in distress Monitor restricted areas without constant staff presence Identify when machinery is being used incorrectly Alert supervisors to potential safety hazards Important note: All camera systems should be implemented with strict privacy protocols and transparent policies. Workers and guardians should be fully informed about what is being monitored and why. In many cases, audio cannot be recorded, and the camera system must be configured to meet this requirement. Wearable Safety Technology Wearable devices offer personalized safety monitoring without stigmatization: Fall detection pendants that automatically alert staff Location tracking that helps locate workers in emergency situations Biometric monitoring for workers with health conditions Proximity sensors that prevent accidental entry into hazardous areas These wearables can be designed to look like standard ID badges or watches, preserving dignity while enhancing safety. Implementation Best Practices Successfully integrating smart technology into sheltered workshops requires careful planning: Involve all stakeholders: Workers, guardians, and staff should participate in selecting and implementing new technologies. Prioritize simplicity: Choose solutions that require minimal training and maintenance. Phase in gradually: Introduce new technologies in stages to allow everyone time to adapt. Balance automation with human oversight: Technology should supplement, not replace, trained staff. Respect privacy: Collect only essential data and maintain strong security protocols.
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