Finding solutions—and success—in the cloud

Improved security and flexibility for St. Louis area small business DMR Events, Inc.

DMR Events, Inc is a hospitality staffing company that serves the greater St. Louis area. Whether they need waitstaff, a bartender, or a serious chef, more than 80 corporations trust DMR to staff their kitchens with the best professionals in the business.

The Client’s Problem

1. Restrictive Computing Flexibility: Due to the on-the-go nature of DMR’s business, they need maximum computing mobility and flexibility. A VPN had proven less than ideal since the computer hosting the server at the office could be turned off—preventing network access. DMR had contracted another cloud provider, which helped resolve some of their issues. However, the provider would not allow them to use a variety of desired software, such as QuickBooks’s desktop version or Microsoft 365. 
2. Divided computing solutions: In order to address the restrictions of their cloud provider, DMR maintained a mixture of on-site and cloud servers, which required them to still be on-premise for some of their computing needs. 
3. Poor backup and cybersecurity: As a result of the limited and dispersed nature of their cloud and on-site servers, DMR’s backup and cybersecurity was not as strong as desired.

NOC’s Solution

1. Flexible cloud computing solution:  Working with DMR to identify their priorities, NOC migrated all of DMR’s software and data into a managed cloud server. DMR can now access all of their programs and files through a virtual desktop using any internet browser. Employees can work from home, the doctor’s waiting room, or their parked car—without losing access to any of the software or files that they use in the office.
2. Single consolidated cloud server: NOC combined DMR’s previous cloud and on-site servers into a single cloud-based server, limiting maintenance needs and confusion.
3. Secure, reliable data:  Through automated backups and proactive cybersecurity measures, the DMR team can now efficiently use their devices in the field without fear of cyberthreats or a lost, stolen, or damaged device.