Missing Google Drive files?

by Jon Lober | NOC Technology

Recent reports indicate that popular cloud storage solution Google Drive might have misplaced some of its user's files.

A sobering thread has been taking shape on the Google Drive Help forum over the past week under the title of “Google Drive files suddenly disappeared…


The affected users explains that on November 22, 2023, their entire Drive suddenly reverted to its May 2023 state, instantly wiping out all files saved to the service over the past five months. Logs show no activity since May, and Google’s recovery tool was unable to restore the files.


Unfortunately, user Yeonjoong is not the only one experiencing this problem. At the time of publication, 166 other people having clicked “I have this same problem” under the thread. Several other users have replied over the past week that months of their data has inexplicably disappeared. Business users are expressing serious concerns that months (or in some cases, years) of their data has been irreversibly erased.


Google’s support team has been unable to resolve the issue, and the original poster is currently waiting for a response from Google engineers on how to recover these critical files. For the meantime, Google recommends that any affected users do not make any changes to the Drive root folder.


This is not the first time that Google Drive files have gone missing. In 2021, a fire in one Google’s European datacenters provoked a watery response from fire suppression equipment, which in turn impacted the data of Google customers with data stored in those centers. Even if your data is not physically stored on your personal computer, it is stored somewhere. Data in the cloud can be lost to natural disasters at data centers, technological hiccups, ransomware attacks, human error, or malfeasance.


Whether you use Google Drive, Microsoft OneDrive, or another cloud service as your primary file repository, the cloud is not infallible. Most people do not realize that many cloud storage providers like Google Drive do not automatically back up the files that they host, which is why a more thorough backup system is usually the best decision.


How can you avoid data loss on the Google Drive or another cloud storage solution?


Google Drive and Microsoft OneDrive are often the most convenient cloud storage solutions since many business clients already use these platforms. However, no one should ever leave all of their precious data eggs in one basket.

In order to protect your business from data loss in the cloud or on your desktop, practice the data backup 3-2-1 rule.


3. Keep three copies of your data. (One primary + two copies.)

2. Save the files on two types of media. (External hard drive, cloud storage, desktop, etc.)

1. Maintain at least one copy in a different physical location. (Usually in the cloud.)


Many small businesses now maintain a local desktop copy and a OneDrive or Google Drive cloud copy of each file. The only remaining choice is to decide how to store the third copy.


Automated offsite backup services like Backblaze, Carbonite, and iDrive form the backbone of a good disaster recovery plan. The Cybersecurity and Infrastructure Security Agency (CISA) recommends that users “employ a backup solution that automatically and continuously backs up your business-critical data and system configurations.”


SMBs that are not quite sure how to implement reliable backup with adequate redundancies can work with a managed service providers (MSP) to remove any lingering doubts. At NOC Technology, we provide our clients across Missouri and beyond with comprehensive IT support that takes the 3-2-1 rule into account. If you want to learn more about how to protect your business data against unexpected loss, let us know. We would love to meet you.  

Tech upgrades that will boost employee safety in sheltered workshops
By Jon Lober April 15, 2025
At NOC Technology, we've worked with Missouri sheltered workshops for over seven years, and I've witnessed firsthand how the right technological implementations can transform sheltered workshop environments. Today, I'd like to share some insights on leveraging modern technology to create safer workspaces while maintaining the dignity and privacy of all participants. The Unique Safety Challenges of Sheltered Workshops Sheltered workshops provide valuable employment opportunities for individuals with disabilities, but they also present unique safety considerations. Workers may have varying levels of physical mobility, cognitive processing, and sensory perception—all of which can impact how they respond to traditional safety measures. Additionally, the production environments often involve machinery, tools, and materials that require careful monitoring and management. The Role of Smart Technology in Safety Advancements in smart technology provide real-time safety monitoring, immediate alerts for potential hazards, and improved emergency response times. Let’s explore some key technologies and their benefits in sheltered workshop environments. Personalized Alert Systems Traditional emergency alarms can be overwhelming for individuals with sensory sensitivities. Smart alert systems can deliver personalized notifications through: Vibrating wristbands that alert workers without auditory overload Visual notification systems with customizable colors and patterns Tablet-based communication for workers who benefit from visual cues Location-specific alerts that only notify those in affected areas We recently implemented a multi-modal alert system at a workshop in central Missouri that reduced anxiety-related incidents during emergency drills by 65% . Environmental Monitoring Maintaining optimal environmental conditions is crucial for both safety and productivity: Temperature and humidity sensors that automatically adjust HVAC systems Air quality monitors that detect potentially harmful particulates Noise level monitoring to prevent sensory overload Automated ventilation systems that activate when chemical levels exceed thresholds These systems not only protect workers but also provide documented compliance with OSHA regulations. Enhanced Supervision through Smart Cameras Security cameras have evolved beyond simple surveillance. Modern systems can: Detect unusual patterns that might indicate a worker in distress Monitor restricted areas without constant staff presence Identify when machinery is being used incorrectly Alert supervisors to potential safety hazards Important note: All camera systems should be implemented with strict privacy protocols and transparent policies. Workers and guardians should be fully informed about what is being monitored and why. In many cases, audio cannot be recorded, and the camera system must be configured to meet this requirement. Wearable Safety Technology Wearable devices offer personalized safety monitoring without stigmatization: Fall detection pendants that automatically alert staff Location tracking that helps locate workers in emergency situations Biometric monitoring for workers with health conditions Proximity sensors that prevent accidental entry into hazardous areas These wearables can be designed to look like standard ID badges or watches, preserving dignity while enhancing safety. Implementation Best Practices Successfully integrating smart technology into sheltered workshops requires careful planning: Involve all stakeholders: Workers, guardians, and staff should participate in selecting and implementing new technologies. Prioritize simplicity: Choose solutions that require minimal training and maintenance. Phase in gradually: Introduce new technologies in stages to allow everyone time to adapt. Balance automation with human oversight: Technology should supplement, not replace, trained staff. Respect privacy: Collect only essential data and maintain strong security protocols.
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