Protecting Your Business from Social Engineering

by Jon Lober | NOC Technology

A Guide for Business Owners

Social engineering is a tactic used by hackers and scammers to trick individuals into giving away sensitive information or funds. It's a serious threat to businesses of all sizes and can lead to devastating consequences if not properly addressed. In this blog post, we'll discuss what social engineering is, how it's used, and, most importantly, how to defend against it.


First, it's important to understand the different types of social engineering attacks. Phishing is a common tactic used by hackers to trick individuals into giving away personal information, such as login credentials or credit card numbers. Spear phishing is a more targeted version of phishing, where the attacker specifically targets a particular individual or organization. Baiting is another tactic where the attacker offers something of value, such as a prize or reward, in exchange for personal information.


Pretexting is another tactic where the attacker creates a false sense of urgency or authority to get the target to take action, such as transferring money or giving away personal information.


One of the most effective ways to defend against social engineering is through education and awareness. It's important for business owners to make sure their employees are aware of the various types of social engineering attacks and how to spot them. This can be done through regular training and drills.


Another important defense is to have strong security protocols in place. This includes using multi-factor authentication, regularly updating software, and using anti-virus software. It's also important to have a plan in place in case of a security breach.


It's also important to be vigilant when it comes to suspicious emails, phone calls, or messages. It's important to never give away personal information without verifying the identity of the person or organization requesting it. It's also important to be wary of unsolicited emails or messages, even if they appear to be from a legitimate source.


Another important step is to create a culture of security within your organization. This includes encouraging employees to report suspicious activity, creating a security incident response plan, and regularly reviewing and updating security protocols.


Finally, it's important to work with a reputable security firm that can provide ongoing support and guidance. This can include regular security assessments, penetration testing, and incident response planning.

In conclusion, social engineering is a serious threat to businesses of all sizes. By understanding the different types of social engineering attacks, having strong security protocols in place, being vigilant, creating a culture of security, and working with a reputable security firm, business owners can take steps to protect their organizations from this threat. Remember, the best defense is education and awareness.


Be sure to train your employees on how to spot suspicious activity and how to react to it. Keep your software and anti-virus up to date, and have a plan in place in case of a security breach. Remember, the more prepared you are, the better equipped you will be to defend against a social engineering attack.

Tech upgrades that will boost employee safety in sheltered workshops
By Jon Lober April 15, 2025
At NOC Technology, we've worked with Missouri sheltered workshops for over seven years, and I've witnessed firsthand how the right technological implementations can transform sheltered workshop environments. Today, I'd like to share some insights on leveraging modern technology to create safer workspaces while maintaining the dignity and privacy of all participants. The Unique Safety Challenges of Sheltered Workshops Sheltered workshops provide valuable employment opportunities for individuals with disabilities, but they also present unique safety considerations. Workers may have varying levels of physical mobility, cognitive processing, and sensory perception—all of which can impact how they respond to traditional safety measures. Additionally, the production environments often involve machinery, tools, and materials that require careful monitoring and management. The Role of Smart Technology in Safety Advancements in smart technology provide real-time safety monitoring, immediate alerts for potential hazards, and improved emergency response times. Let’s explore some key technologies and their benefits in sheltered workshop environments. Personalized Alert Systems Traditional emergency alarms can be overwhelming for individuals with sensory sensitivities. Smart alert systems can deliver personalized notifications through: Vibrating wristbands that alert workers without auditory overload Visual notification systems with customizable colors and patterns Tablet-based communication for workers who benefit from visual cues Location-specific alerts that only notify those in affected areas We recently implemented a multi-modal alert system at a workshop in central Missouri that reduced anxiety-related incidents during emergency drills by 65% . Environmental Monitoring Maintaining optimal environmental conditions is crucial for both safety and productivity: Temperature and humidity sensors that automatically adjust HVAC systems Air quality monitors that detect potentially harmful particulates Noise level monitoring to prevent sensory overload Automated ventilation systems that activate when chemical levels exceed thresholds These systems not only protect workers but also provide documented compliance with OSHA regulations. Enhanced Supervision through Smart Cameras Security cameras have evolved beyond simple surveillance. Modern systems can: Detect unusual patterns that might indicate a worker in distress Monitor restricted areas without constant staff presence Identify when machinery is being used incorrectly Alert supervisors to potential safety hazards Important note: All camera systems should be implemented with strict privacy protocols and transparent policies. Workers and guardians should be fully informed about what is being monitored and why. In many cases, audio cannot be recorded, and the camera system must be configured to meet this requirement. Wearable Safety Technology Wearable devices offer personalized safety monitoring without stigmatization: Fall detection pendants that automatically alert staff Location tracking that helps locate workers in emergency situations Biometric monitoring for workers with health conditions Proximity sensors that prevent accidental entry into hazardous areas These wearables can be designed to look like standard ID badges or watches, preserving dignity while enhancing safety. Implementation Best Practices Successfully integrating smart technology into sheltered workshops requires careful planning: Involve all stakeholders: Workers, guardians, and staff should participate in selecting and implementing new technologies. Prioritize simplicity: Choose solutions that require minimal training and maintenance. Phase in gradually: Introduce new technologies in stages to allow everyone time to adapt. Balance automation with human oversight: Technology should supplement, not replace, trained staff. Respect privacy: Collect only essential data and maintain strong security protocols.
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As a sheltered workshop, you play a crucial role in providing meaningful employment opportunities for individuals with disabilities. However, like any organization, securing funding for technology upgrades can be a challenge. While investing in the right tools can improve efficiency, security, and overall productivity—that’s all only if you can afford the tools in the first place.
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