by Jon Lober | NOC Technology
As small and midsize businesses in greater STL grow rapidly, they are increasingly recognizing the need for IT support. To remain competitive in the marketplace, today’s SMBs leverage office technology to improve productivity, mitigate the constant risk of cyberattack, and connect with clients.
As a small business ourselves, we are all about the people behind small businesses.
Whether you are trying to remain relevant in the modern market or support the growth of your small business, we are here to support you. Keep reading to learn how we support real people with better IT.
Talk to one of our experts about how NOC can provide better IT services for your St. Louis business.
But what is an MSP, and how can it help your business?
Let's dive in!
An MSP (managed service provider) is a third-party service provider that offers IT support to businesses. When you contract an MSP, their technicians stand at the ready to tackle any and all tech-related issues that may arise, threatening to derail your business operations.
A managed service provider can offer a wide range of services, from monitoring your network for potential threats to fixing problems as soon as they arise. This is especially great for small to mid-size businesses and nonprofits who may not have the budget to hire an entire IT department with varied backgrounds and experiences. With an MSP, you don't have to worry about hiring—they’ve got you covered, whether you’re talking VoIP phone systems or cybersecurity. You’ll gain access to an entire team of experts without having to pay benefits, vacation time, and other expenses that come with a full-time employee.
Managed IT services have become increasingly popular in recent years, particularly in the St. Louis area. This is because businesses of all sizes are realizing the importance of having a reliable, stable, and efficient IT infrastructure. With the right managed IT services provider, businesses can ensure that their IT systems are always running smoothly, leading to increased productivity, cost savings, and overall success.
One of the most significant benefits of managed IT services is significant cost savings. This is because managed IT services providers typically charge a flat monthly fee, meaning businesses can budget more easily for IT expenses. In addition, managed IT services providers can often help businesses to identify and fix problems before they become major issues, which can help prevent costly downtime and data loss.
Managed IT services can also help businesses increase productivity. This is because they can help ensure that IT systems are always running smoothly, which can help employees be more productive and efficient. In addition, managed IT services providers can often help businesses with software and hardware upgrades, which can help employees work more effectively and efficiently.
Another benefit of managed IT services is that they can help businesses improve their security. This is because managed IT services providers can help businesses with everything from setting up firewalls and anti-virus software to monitoring potential security threats. In addition, managed IT service providers can often help businesses with data backup and recovery, which can help protect against data loss in the event of a disaster.
While the St. Louis IT services market has some excellent options, the decision-making process can sometimes feel a bit overwhelming. Here are a few of the free resources we offer to small businesses to aid them in the provider-selection process.
Start with a quality list of questions from industry experts. We'll give you our top 10 questions that we think you need to use in any opening interview with a potential IT partner (plus a few bonus follow-up questions). Beyond just a script, we explain why these questions are important to you as you find your tech soul mate.
NOC Technology serves small businesses throughout the St. Louis area as a comprehensive managed service provider (MSP) offering fully managed, co-managed, and project-based solutions. We prioritize security, reliability, flexibility, and service-quality for the real people that operate local organizations. No IT support need is too simple or too complex.
Our team of expert IT engineers and technicians serve a wide variety of small businesses, local governments, nonprofits, and mid-size businesses with a broad and customizable set of services including network management, cybersecurity, 24/7 helpdesk support, cloud migration and services, data storage and backup, VoIP phone setup and management, IT policy and strategy consulting, compliance, hardware-as-a-service, software management, and more.
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