Top 5 IT Support Companies in St. Louis for SMBs

Small business owners, managers, and IT departments in the St. Louis area are increasingly recognizing the need for IT support. To remain competitive in the marketplace, today’s SMBs leverage office technology to improve productivity, mitigate the constant risk of cyberattack, and connect with clients.

3. ThrottleNet 

Strengths

• Good range of services. This MSP provides a variety of services, including managed IT services, cybersecurity, IT consulting, and more. 
  
• 24/7 IT support. ThrottleNet offers around-the-clock support, ensuring their clients get help whenever they need it. 
  
• High client satisfaction ratings. Positive testimonials indicate reliable and effective service. 

Weaknesses

• Tight focus in cybersecurity and network management. While ThrottleNet excels in these two areas, businesses seeking specialized IT services outside of these domains might consider other options. 
  
• Information overload. Their wide array of services might be overwhelming for small businesses with simple IT needs. 

4. The Miller Group 

Strengths

• Extensive experience. With over 35 years in the IT industry, The Miller Group has developed deep expertise and a strong track record. 
  
• Diverse client base. Their involvement in a wide range of industries demonstrates this group’s versatility and adaptability to different business needs. 

Weaknesses 

• Focus on traditional IT solutions: Businesses seeking the latest IT innovations might consider other options, since Miller’s offerings tend to lean towards traditional. 
  
• Size and Scope: The standardized service of this established company could feel a bit impersonal compared to the tailored service of smaller, boutique IT firms. 

5. Acumen Consulting 

Strengths

• Clear communication: Acumen emphasizes tech support in understandable language, which can be very beneficial for clients without a strong IT background. 
  
• No-nonsense approach: Their focus on uncomplicated IT support should appeal to businesses that value efficiency and directness. 

Weaknesses 

• Niche market. Though appreciated by some businesses, Acumen’s straightforward approach might not suit businesses looking for more comprehensive or specialized IT strategies. 
  
• Limited information on advanced services. This MSP deemphasizes cutting-edge solutions or innovative IT strategies in their materials and targets specific customer groups through three separate websites. 



We think the real value is what you don’t pay for IT support. Just like your internal teams, we don't charge extra for urgent requests or when you need us after hours.

A traditional MSP sees emergencies and after-hours support as opportunities for profit. An IT department sees them as responsibilities. We function as your complete IT department—handling everything from routine maintenance to emergency response without nickel-and-diming you along the way.

Our team of expert IT engineers and technicians serve a wide variety of small businesses, local governments, nonprofits, and mid-size businesses with a broad and customizable set of services including network management, cybersecurity, 24/7 helpdesk support, cloud migration and services, data storage and backup, VoIP phone setup and management, IT policy and strategy consulting, compliance, hardware-as-a-service, software management, and more.