IT Support for St. Louis Construction General Contractors
by Jon Lober | NOC Technology
How can IT support help your construction business run smoothly?
General contractors in St. Louis need technology that works as hard as their crews do. From project management systems to mobile connectivity at job sites, we provide IT support that keeps your construction business building without interruption. Our team understands the unique demands of construction technology and delivers solutions that keep your projects on schedule.
Frequently Asked Questions
What response time can we expect for critical IT issues?
Critical and emergency issues receive a 15-minute response with best-effort 4-hour resolution. High priority tickets get 1-hour response and 8-hour resolution.
How does your 90-day guarantee work?
If you're not satisfied within 90 days, we'll refund your previous month's service costs, help you transition to another MSP, and provide all documentation we've created.
Can you support our project management software?
Yes, we support all major construction software platforms and provide 24/7 monitoring to prevent crashes that could delay project timelines.
How do you handle IT support for remote job sites?
We establish reliable connectivity solutions for mobile offices and remote locations, plus manage mobile devices to ensure field teams stay connected.
What percentage of IT issues do you resolve automatically?
We automatically resolve 50% of tickets through our monitoring and automation systems, with each one reviewed by a human to identify root causes.
Technology Challenges We Solve for General Contractors
- Job site connectivity issues – We establish reliable internet and network access for mobile offices and remote locations
- Project management system crashes – Our 24/7 monitoring prevents downtime that delays project timelines
- Data scattered across devices – We centralize your files with cloud solutions for seamless access from office to field
- Security concerns with subcontractor access – We implement secure guest networks and controlled access protocols
- Slow response from IT support – Critical issues get 15-minute response times with best-effort 4-hour resolution
IT Services Designed for Construction Companies
We deliver comprehensive IT support tailored to general contractors: managed IT services that keep your systems running 24/7, cloud solutions for accessing blueprints and documents from any job site, mobile device management for tablets and smartphones in the field, cybersecurity protection for sensitive project data and client information, and VoIP phone systems that connect your office with project managers on-site. Our automated systems handle routine maintenance while your team focuses on building excellence. With full visibility through our management portals, you'll see exactly what we see—no surprises, no waiting 7 days for simple changes. View our transparent pricing to see how affordable expert IT support can be.
Proven Results for Construction Businesses
With 96.8% client satisfaction, we've helped construction companies throughout the St. Louis region eliminate IT headaches. Our approach means no more waiting for IT fixes when deadlines loom. We automatically resolve 50% of issues before they impact your operations, and every ticket gets human review to identify root causes. You'll experience the difference of having a full IT team that answers calls in 15 seconds or less—big enough to handle complex construction software yet small enough to know your business personally.
Try Us Risk-Free for 90 Days
Not happy? We'll refund your previous month's service costs, facilitate your move to another MSP, and hand over every piece of documentation we've compiled. This guarantee reflects our confidence in delivering IT support that helps construction businesses build success.
Start Building Better IT Support Today
Ready to eliminate technology delays on your construction projects? Call
