Better IT Support for Union, MO

Franklin County deserves better IT.

We are IT experts using technology to help build better businesses and communities— right here in Franklin County.

Union is already growing and thriving. As a part of the Greater STL business community ourselves, we are here to support the growth that is happening in our communities. Keep reading to learn how we support real people with better managed IT services.

We have 3 questions for you.

Do any of these sound like you?

1. You are the owner of an SMB spending more time wrangling tech than growing your business.
2. You are growing and need to ensure that your network can grow with you.
3. Your current IT provider is leaving you with ongoing, unresolved issues.
   

If you answered yes to any of these, it might be time to call an MSP.

What is an MSP?

An MSP (managed service provider) is a third-party service provider that offers IT support (ITaaS) to businesses. What does that mean in real English? It means that an MSP provides technicians ready to handle any and all tech-related issues that threaten to derail your operations.

It can be hard to pin down what exactly an MSP does, because a managed service provider can offer a wide range of services, from monitoring your network for potential threats to a virtual helpdesk who fixes problems as soon as they arise. Think of us as the on-call Mr. Fixit for anything that plugs into the wall. This is especially great for the small to mid-size businesses in our county who may not have the budget to hire an entire IT department. With an MSP, you don't have to worry about hiring—their experts will cover everything from VoIP phone systems to cybersecurity. Learn more about MSP services.

Managed IT services have become increasingly popular, because businesses of all sizes are realizing they need to have a reliable, stable, and efficient IT infrastructure in order to compete in the growing STL market.

Why should I contract an MSP?

Cost Savings

One of the most significant benefits of managed IT services is significant cost savings. While this may seem counterintuitive, this is because we charge a flat monthly fee as opposed to a pay-as-you-go, break-fix model. This means you can actually budget more easily for IT expenses. In addition, managed IT services providers can often help businesses to identify and fix problems before they become major issues, which can help prevent costly downtime and data loss. You also save time and money by keeping IT off your payroll.

Is outdated equipment costing your business? 

Improved Productivity

Managed IT services help businesses increase productivity by ensuring that tech systems are always up and running, resulting in a more productive and efficient team. In addition, managed IT service providers often help businesses with software and hardware upgrades, which can help employees work more effectively and efficiently.

Want to know how much downtime costs you? It's kind of scary, but worth adding up. Check out our downtime calculator.

Increased Cybersecurity

Another benefit of managed IT services is that they can help businesses improve their security. Yes— cybersecurity is important even in small towns like Union.We help with everything from setting up firewalls and anti-virus software to monitoring potential security threats. In addition, managed IT service providers often help businesses with data backup and recovery, which can help protect against data loss in the event of a disaster.

At NOC, we offer round-the-clock monitoring to make sure you're secure at all hours of the day. Learn more about our cybersecurity approach here.

Choosing the right IT Firm in Greater STL

While the IT services market has some excellent options, the decision-making process can sometimes feel a bit overwhelming. Here are a few of the resources we offer to small businesses to aid them in the provider-selection process.

• IT Price Estimate Online pricing tool to help you gauge your IT costs.
  Get an instant quote of IT service for your business based on just a few factors. 
• IT Support Comparison Blog post.
  Learn the advantages and disadvantages of the three primary support models available to small to midsize businesses.
  
• IT Services Buyer's Guide Downloadable PDF.
  Study a comprehensive overview of every important factor that a potential client should consider before signing an IT support contract.
• Comprehensive IT Assessment Expert evaluation.
  Schedule an in-person or virtual consultation that offers your business a full evaluation of their existing IT setup, with insight into current infrastructure, cybersecurity gaps, data backup and recovery, and more.
• IT Self-Assessment Tool Online tool.
  Discover vulnerabilities and areas of concern in your business's current IT setup through a custom report in less than five minutes.