Vet clinics can't afford bad IT.

by Jon Lober | NOC Technology

Busy vet clinics can take IT off their plates with managed IT services.

Busy veterinarians don't have time for IT problems— or fixes.

Among our SMB clients, NOC Technology is also serving a growing number of veterinary clinics. The tech needs of many of these practices are similar to what we see in other medical or professional practices and small businesses.


In the busy environment of a veterinary clinic, our clients need technology that works for them when they need it—not against them when they least expect it.


Here are five things that our vet clients appreciate about working with us.

1. Experience in veterinary practice management software like Impromed and Cornerstorne.

Most small businesses have some form of business management software or customer relationship management software (CRM). Veterinary clinics are no different. However, as with many industries, veterinary clinics often use specialized software that is tailored to their unique needs.


Our experience with Covetrus Impromed, Idexx Cornerstone, and other vet practice management software ensures that we can help troubleshoot this critical software and help fully integrate it into the office’s technological environment.



2. Contacting a practice’s vendors on their behalf.

Veterinary clinics are busy places during normal business hours and there is usually not much spare time for non-essential calls or tasks. Many practices appreciate that we can contact their IT vendors for them. Instead of a busy receptionist or practice owner losing valuable time on hold with an internet provider or software company, we can take care of the call for them.



3. Quick response time.

As a small business ourselves, we value efficient connection with a real human. That is why our response time is 15 seconds for a call and under one hour for email. Our vet clients love that we answer the phone every time that they call. Quicker responses equal quicker solutions and ultimately, more patients served on time.


4. Unlimited Remote Support.

Instead of worrying about whether or not their call is worth the associated charge, our clients can pick up the phone with confidence. We offer veterinary clinics unlimited remote support, so they can talk through their technical issue without worrying if it was worth the financial cost of the call.



5. Solutions for any budget.

We work with small and medium businesses of all sizes and budgets. Even though you may want to do it all, we understand that you have a real budget with real limitations. When it comes to technology, there are usually some non-negotiables that need to be addressed in order to keep operating safely, as well as some purchases that can be postponed for a more convenient date.


Our team can strategize with your practice managers to form a technology roadmap for the next five to ten years of anticipated growth to help you spread out your purchases, upgrades, and replacements in a sustainable manner. We will work with you to make sure that you stay in your budget, while implementing the tech that you actually need to get your job done.

Do you need help?

Although it might seem like a huge burden to outsource your IT, we have walked hundreds of small businesses and numerous veterinary clinics through our transition process. We want the process to be as smooth as possible for everyone involved, which is why we take our on-boarding and transition period very seriously.


And while it may not seem worth it, have you stopped to consider the cost of outdated tech? It might be costing you more than you think. When you outsource your IT, you get a trusted partner to help coach you through keeping your equipment up-to-date and secure.



Tech upgrades that will boost employee safety in sheltered workshops
By Jon Lober April 15, 2025
At NOC Technology, we've worked with Missouri sheltered workshops for over seven years, and I've witnessed firsthand how the right technological implementations can transform sheltered workshop environments. Today, I'd like to share some insights on leveraging modern technology to create safer workspaces while maintaining the dignity and privacy of all participants. The Unique Safety Challenges of Sheltered Workshops Sheltered workshops provide valuable employment opportunities for individuals with disabilities, but they also present unique safety considerations. Workers may have varying levels of physical mobility, cognitive processing, and sensory perception—all of which can impact how they respond to traditional safety measures. Additionally, the production environments often involve machinery, tools, and materials that require careful monitoring and management. The Role of Smart Technology in Safety Advancements in smart technology provide real-time safety monitoring, immediate alerts for potential hazards, and improved emergency response times. Let’s explore some key technologies and their benefits in sheltered workshop environments. Personalized Alert Systems Traditional emergency alarms can be overwhelming for individuals with sensory sensitivities. Smart alert systems can deliver personalized notifications through: Vibrating wristbands that alert workers without auditory overload Visual notification systems with customizable colors and patterns Tablet-based communication for workers who benefit from visual cues Location-specific alerts that only notify those in affected areas We recently implemented a multi-modal alert system at a workshop in central Missouri that reduced anxiety-related incidents during emergency drills by 65% . Environmental Monitoring Maintaining optimal environmental conditions is crucial for both safety and productivity: Temperature and humidity sensors that automatically adjust HVAC systems Air quality monitors that detect potentially harmful particulates Noise level monitoring to prevent sensory overload Automated ventilation systems that activate when chemical levels exceed thresholds These systems not only protect workers but also provide documented compliance with OSHA regulations. Enhanced Supervision through Smart Cameras Security cameras have evolved beyond simple surveillance. Modern systems can: Detect unusual patterns that might indicate a worker in distress Monitor restricted areas without constant staff presence Identify when machinery is being used incorrectly Alert supervisors to potential safety hazards Important note: All camera systems should be implemented with strict privacy protocols and transparent policies. Workers and guardians should be fully informed about what is being monitored and why. In many cases, audio cannot be recorded, and the camera system must be configured to meet this requirement. Wearable Safety Technology Wearable devices offer personalized safety monitoring without stigmatization: Fall detection pendants that automatically alert staff Location tracking that helps locate workers in emergency situations Biometric monitoring for workers with health conditions Proximity sensors that prevent accidental entry into hazardous areas These wearables can be designed to look like standard ID badges or watches, preserving dignity while enhancing safety. Implementation Best Practices Successfully integrating smart technology into sheltered workshops requires careful planning: Involve all stakeholders: Workers, guardians, and staff should participate in selecting and implementing new technologies. Prioritize simplicity: Choose solutions that require minimal training and maintenance. Phase in gradually: Introduce new technologies in stages to allow everyone time to adapt. Balance automation with human oversight: Technology should supplement, not replace, trained staff. Respect privacy: Collect only essential data and maintain strong security protocols.
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