St. Peters: It's time for better IT

You need technology that keeps up with the I-70 corridor.

Outside the city proper doesn't mean you're behind on tech.

Here at NOC, we offer proactive IT support for businesses all across the St. Louis metro. Our quality IT services and consulting help you mitigate your risk from cyberattack, keep your tech stack growing strong, and manage the day-to-day helpdesk requests. We proudly offer fully and co-managed IT support solutions, cloud based data storage solutions, cybersecurity, and VoIP phone systems to over 200 small to midsize businesses.

We have 3 questions for you.

Do any of these sound like you?

1. You are the owner of an SMB spending more time on tech than growing your business.
2. You are expanding your current operations and need a scalable network to match.
3. Your current IT provider is leaving you with ongoing, unresolved issues.
   

If you answered yes to any of these, it might be time to call an MSP.

Talk to one of our experts about how NOC can provide better IT services for your business.

What is an MSP?

An MSP (managed service provider) is a third-party service provider that offers IT support to businesses. When you contract an MSP, their technicians stand ready to tackle any and all tech-related issues that may arise, threatening to derail your business operations.

 
A managed service provider can offer a wide range of services, from monitoring your network for potential threats to fixing problems as soon as they arise. This is especially great for small to mid-size businesses and nonprofits who may not have the budget to hire an entire IT department with varied backgrounds and experiences. With an MSP, you don't have to worry about hiring—their experts will have you covered, whether you’re talking VoIP phone systems or cybersecurity. Learn more about MSP services.

Managed IT services have become increasingly popular, because businesses of all sizes are realizing they need to have a reliable, stable, and efficient IT infrastructure in order to compete in the rapidly growing greater STL market.

Why should I contract an MSP?

Cost Savings

Does this sound counterintuitive? Many business do in fact save when they partner with an MSP. Managed IT services providers typically charge a flat monthly fee as opposed to a pay-as-you-go, break-fix model, meaning businesses can budget more easily for IT expenses. In addition, managed IT services providers can often help businesses to identify and fix problems before they become major issues, which can help prevent costly downtime and data loss. You also save time and money by keeping IT off your payroll.

Improved Productivity

Managed IT services can also help businesses increase productivity. This is because they can help ensure that IT systems are always running smoothly, which in turn helps employees be more productive and efficient.

Do you know how much downtime costs you? Even ten minutes a day of downtime due to buggy software or outdated hardware results in over 40 hours of lost productivity over the course of a year—for a single employee! Check out our downtime calculator.

Increased Cybersecurity

Another benefit managed IT service providers offer is helping businesses improve their security posture. This is because managed IT services providers can help businesses with everything from setting up firewalls and anti-virus software to monitoring potential security threats. In addition, managed IT service providers can often help businesses with data backup and recovery, which can help protect against data loss in the event of a disaster.

At NOC, we offer round-the-clock monitoring to make sure you're defended at all hours of the day. Learn more about our cybersecurity approach here.

Choosing the right IT Firm in Greater STL

While the IT services market has some excellent options, the decision-making process can sometimes feel a bit overwhelming. Here are a few of the resources we offer to small businesses to aid them in the provider-selection process.

• IT Price Estimate Online pricing tool to help you gauge your IT costs.
  Get an instant quote of IT service for your business based on just a few factors. 
• IT Support Comparison Blog post.
  Learn the advantages and disadvantages of the three primary support models available to small to midsize businesses.
  
• IT Services Buyer's Guide Downloadable PDF.
  Study a comprehensive overview of every important factor that a potential client should consider before signing an IT support contract.
• Comprehensive IT Assessment Expert evaluation.
  Schedule an in-person or virtual consultation that offers your business a full evaluation of their existing IT setup, with insight into current infrastructure, cybersecurity gaps, data backup and recovery, and more.
• IT Self-Assessment Tool Online tool.
  Discover vulnerabilities and areas of concern in your business's current IT setup through a custom report in less than five minutes.